FITNESS EQUIPMENT SERVICES

 

Fitness Equipment of Eugene is proud to offer Oregon’s most complete, professional and affordable fitness equipment service options. With over 20 years of industry experience our staff is well-versed in fitness equipment services that encompass general installation, preventative maintenance, inspection and diagnosis, room planning and more. We extend ourselves to all who are in need, from residential customers who have a piece of equipment in their home gym or fitness room to commercial and business entities with full facilities in need of consistent, quality service. Below you will find more information detailing what the services include, our general rates and how we can best serve all of your fitness equipment needs.

RESIDENTIAL SERVICES

Fitness Equipment of Eugene is happy to extend its fitness equipment services to residential customers and homeowners alike. Our services are the same as we offer to commercial and business customers, meaning you get the same gym quality service and maintenance in order to ensure lasting performance of your exercise equipment.

 

Services that we extend to our residential customers include:

 

  • Inspection and diagnosis – If you are having issues with your piece of fitness equipment we are happy to come to you and provide assessment and diagnosis of what is wrong with your exercise machine. When we find the problem we will either fix it on site (if possible) or notify you of the cost of the repair including parts. Should you want to proceed forward with a parts order we will place the order and notify you as soon as the parts arrive to finish service on your machine so you can get back on the path to health and fitness!
  • General Service and Preventative Maintenance – Do you want your piece of fitness equipment serviced on a regular basis? Want to ensure its lasting performance? We are happy to provide general service and preventative maintenance on your equipment. This includes a tune-up and cleaning at intervals decided by you. We recommend a general tune-up once a year but are happy to accommodate any of your needs!
  • Home Gym Design and Consultation – Are you planning to build a room dedicated to fitness? Looking to have a home gym or garage gym? We’ll help you map it out! We offer a variety of room design services that will allow you to see what the equipment will look like in your home BEFORE we install it. This allows you a personal and uniquely customizable experience that ensures you are 100% satisfied with your purchase.
  • Equipment removal and relocation – Do you have an older piece of fitness equipment you need to have removed? Have a current piece you need moved to another room or location? In both instances Fitness Equipment of Eugene is your solution! We are happy to help you remove or relocate any piece of home gym equipment.

RESIDENTIAL RATES

Billable Rates (per individual technician)


  • Initial Diagnosis and Hour of Service – $95 – This fee covers the cost of a technician arriving on site and performing service. It is a flat fee that also covers their first hour on the site. If the technician manages to fix a problem or diagnosis a machine in less than an hour they will be happy to remain on-site and perform additional service on your equipment to maximize the return on your dollar.
  • Hourly Service Charge (after first hour) – $95 / hour – After the first hour of service on your piece of fitness equipment we bill by the hour, with half-hour billing available when appropriate. This means that should our technician finish within 1 hour and 20 minutes we will only bill you for 1.5 hours of work rather than the full 2 hours.
  • Travel Charge – $50 / hour – The travel fee is assessed for trips outside of a 30-mile radius of our shop at 2080 West 7th Place Eugene, Oregon. This means that most, if not all, of Eugene, Springfield and its surrounding area are included in our free travel area. Outside of this range we bill at $50 per hour traveled. We believe this to be a minimal fee in comparison to the competition and charge such a low rate in order to best serve all of Oregon!

COMMERCIAL SERVICES

Fitness Equipment of Eugene is a provider of premium fitness equipment services to commercial and business facilities throughout the state of Oregon. We service commercial gyms, hotel fitness rooms, apartment complex fitness rooms, government offices, employee wellness centers and more! Whatever need your commercial business may have regarding fitness we are sure to have you covered. Our service plans merge quality and cost together to deliver you the best return on your investment so you can keep your eyes focused on your business goals.

 

Services that we extend to our commercial customers include:

 

  • Inspection and diagnosis – Do you have a piece of equipment that is not performing up to standards? Are there several pieces that need inspection? We’ve got you covered! Whether you need just one piece serviced or a whole range of machines we will promptly attend to you your needs.
  • General Service and Preventative Maintenance – Is your high-use facility in need of regular cleaning and service? Want to keep it in shape and looking as good as it performs? Fitness Equipment of Eugene is happy to set your business up with preventative maintenance services. Unlike our competitors we do not lock you into a contract but rather charge these services as we do any other: by the hour. This gives you complete control of how often you would like service performed. Want to skip a scheduled appointment? No problem! You won’t be charged or feel obligated.
  • Facility Design and Consultation – Using our design software we are happy to help you plan your facility and see it before it is installed! From a small workout center to a full commercial gym we can bring your vision to life and help you carefully plan your space in order to create the best appeal.

COMMERCIAL RATES

Billable Rates (per individual technician)


  • Initial Diagnosis and Hour of Service – $95 – This fee covers the cost of a technician arriving on site and performing service. It is a flat fee that also covers their first hour on the site. If the technician manages to fix a problem or diagnosis a machine in less than an hour they will be happy to remain on-site and perform additional service on your equipment to maximize the return on your dollar.
  • Hourly Service Charge (after first hour) – $95 / hour – After the first hour of service on your piece of fitness equipment we bill by the hour, with half-hour billing available when appropriate. This means that should our technician finish within 1 hour and 20 minutes we will only bill you for 1.5 hours of work rather than the full 2 hours.
  • Preventative Maintenance – $95 / hour – Preventative maintenance includes general equipment tune-up and cleaning.
  • Travel Charge – $50 / hour – The travel fee is assessed for trips outside of a 30-mile radius of our shop at 2080 West 7th Place Eugene, Oregon. This means that most, if not all, of Eugene, Springfield and its surrounding area are included in our free travel area. Outside of this range we bill at $50 per hour traveled. We believe this to be a minimal fee in comparison to the competition and charge such a low rate in order to best serve all of Oregon!